In Weekly Geeks 2010-7: Commenting, Chris asks several questions about our commenting habits, which I’ll address one by one.
- Do you have a commenting policy? For example:
*Do you use moderation?
*How do you handle trolls? Flaming?
*How much do you tolerate from a belligerent commenter before you close or delete comments?
I’ve recently set up moderation on posts older than 14 days, but I really haven’t had much need for it. I don’t use word verification. I did disable anonymous commenting through Blogger several months ago, but am not sure how I’ll handle that with Intense Debate, the new system (assuming I keep it). I’ve really been pretty lucky as far as flaming, trolls, and other unpleasantness; I guess I’ve dodged controversy fairly well, or I’m just not high enough on the radar to attract much of it. Fingers crossed that it stays that way!
- Have you ever gotten a comment from someone you admire? An author? A superstar blogger (the ones with the book deals)?
- How do you feel about author comments? Are they welcome or do they make you nervous?
- And then there’s spam. How do we combat the evil that is spam?
I don’t get too many spam comments (knock wood!), and disabling anonymous commenting seems to help. But when one does come in, I delete it – twice. When I’m asked by Blogger if I really want to “delete forever,” I say yes.
ID did show one quirk* I wasn’t crazy about for the first several days I used it, which I mentioned it in my Weekend Review post last week. Essentially, I was getting two comment streams per post, depending on whether the commenter clicked over from a feed reader or came to the blog some other way. ID Support seems to have fixed the issue, though, so I won’t get overly detailed about it here.
Even so, it wouldn’t hurt if visitors who come over from their feed readers to comment would take a second to click on the post title to refresh the page and its link before they post the comment. (The feed adds some data to the link and effectively changes its URL.) That should ensure that the comment stays with the post’s permalink URL and can be seen by anyone reading the post here.
(*Well, two quirks – the other involves browser crashes and hasn’t affected me directly, but has been a problem for some readers who use Internet Explorer. I have notified ID and am not sure what else to tell y’all, other than I’m sorry my blog has been misbehaving for you!)
I hope the new system will make the blog more inviting for comments, but if for some reason you can’t get through, you can always e-mail your thoughts to me at 3.rsblog AT Gmail DOT com, and I’ll add your comment to the post for you! We try to maintain a high level of customer service around here.